Job Description
RETAIL STORE MANAGER ~ MEADOW
MEADOW is a luxury womens clothing store specializing in ready to wear, shoes, accessories, fine jewelry and skincare. We are looking for a Retail Store Manager who is passionate about customer service, fashion, and driving sales in a boutique retail environment. This role requires a leader who can oversee daily store operations, inspire a team of approximately 5-10 employees, and create an elevated shopping experience for our clientele.
KEY RESPONSIBILITIES (including but not limited to)
SALES & CUSTOMER EXPERIENCE
Lead and motivate the team to achieve sales goals while delivering an exceptional shopping experience.
Develop and implement sales strategies and promotions to maximize customer engagement and revenue.
Provide personalized service for high-end clientele.
Train and coach staff on product knowledge, selling techniques, and luxury customer service standards.
Build and maintain strong, long-term relationships with high value clients through personalized service and follow-ups.
STORE OPERATIONS & INVENTORY MANAGEMENT
Oversee inventory levels, ensuring stock is well-managed, replenished, and displayed beautifully.
Maintain visual merchandising standards to create an inviting and aesthetically pleasing store environment.
Ensure operational efficiency, including order fulfillment and accurate POS system usage.
Monitor sales reports, track key performance metrics, and identify areas for growth.
TEAM LEADERSHIP & DEVELOPMENT
Recruit, hire, and train new team members (as needed), fostering a positive and collaborative work environment.
Develop staff schedules to optimize store coverage and meet business demands.
Provide ongoing feedback, performance coaching, and professional development for employees.
Train and coach the sales team on effective clienteling techniques, including outreach, and personal shopping services.
MARKETING & BRAND REPRESENTATION
Serve as a brand ambassador, ensuring the store maintains its luxury image and impeccable customer service.
Engage with the community and local influencers to drive store awareness.
Manage and plan all instore and off-site events including; pop-ups, trunk shows, non-profit collaborations
Manage Meadow Social Media Accounts posting & curating relevant content, and replying to DMs
Maintain detailed client profiles, and purchase histories to be able to provide tailored recommendations to yourself and your sales team for future outreach.
Utilize CRM tools, email, and phone outreach to engage with clients and inform them of new arrivals, exclusive events, and special promotions.
QUALIFICATIONS & SKILLS
MUST HAVE
Proven experience in retail management, preferably in luxury fashion, or boutique environments.
Strong sales leadership and ability to motivate a team.
Excellent communication and interpersonal skills to interact with high-end customers and staff.
Visual merchandising expertise with an eye for design and presentation.
Experience with POS systems and retail management software.
Passion for luxury fashion & retail excellence.
Shopify experience is a plus.
Ability to work full-time in San Antonio. (min 40 hours per week) Meadow Boutique
Job Tags
Full time, Local area,