Job Description

Account Manager - Cox Business

Sales can be both an art and science - and we're looking for someone who can leverage both.

At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. We're hiring an Account Manager to grow and strengthen valuable business relationships with existing Cox Business enterprise clients. This role is all about developing account strategies and building meaningful connections with customers. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands.

Are you up to the task? Let's talk!

What's in It for You?

Here's a sneak peek of the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans.
• A pro-sales culture that honors what salespeople (like you!) contribute to our success.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
• Access to financial wellness/planning resources.

What You'll Do

You'll be responsible for new account development, plus maintaining and growing your customer base through cross-selling, upselling, renewal and retention. You may manage industry-specific customers or enterprise-level relationships within your home territory. You will:

• Identify new prospects and generate sales opportunities with existing customers.
• Develop and maintain sales plans for assigned accounts.
• Meet with prospective and existing customers to assess technology needs and goals.
• Use a consultative approach to educate and influence prospects and customers about Cox Business products and services.
• Serve as the main point of contact for customers, maintaining in-depth knowledge of their business, industry and key competitors.
• Ensure customer satisfaction throughout the sales cycle and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts.
• Develop strategies and presentations to sell complex bundled voice, data and video solutions.
• Negotiate pricing and products with new and existing customers.
• Serve as a public face for Cox Business in the local community to network, develop and maintain Cox's presence in the market.

Who You Are

This role requires a high level of understanding of Cox's business products, as well as the ability to communicate their benefits clearly and effectively to our business clients. So, it's important that you're a fast learner and an active listener. You also have the following qualifications:

Minimum:

• A bachelor's degree with 6 years of experience; or a master's degree with 4 years of experience; or 10 years of experience in a related field.
• Experience using Windows-based PCs, Microsoft Office and Salesforce in addition to other CRM tools.
• A valid driver's license, good driving record and reliable transportation.
• Excellent relationship building, written communication and formal presentation skills.

Preferred:

• Experience in telecommunications, technology or cloud sales.
• Knowledge of local market and key contacts.

Cox is an Equal Opportunity Employer and adheres to a policy of equal employment opportunity for all applicants. We are committed to fostering a workplace that is inclusive, respectful, and free from discrimination.

USD 83,400.00 - 125,200.00 per year. Compensation includes a base salary of $83,400.00 - $125,200.00, plus an annual incentive/commission target of $68,200.00.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

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