Bilingual Customer Service Representative Job at Finance Colombia, California, MO

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  • Finance Colombia
  • California, MO

Job Description

Seeking a Bilingual Customer Service Representative to add to our growing team. If you have experience working within an over the phone Customer Service department and are seeking a growing company to join... Apply now!

Primary Job Function


  • Answer consumer calls English & Spanish
  • Take phone orders English & Spanish
  • Chargebacks
  • Chargebacks (Monthly Report)
  • Inventory subs
  • Hold Orders
  • W-hold Orders
  • Processing correction requests
  • Processing consumer e-mails
  • Processing call backs
  • Monthly Inventory Order
  • Train new agents in products
  • Train new agents in computer systems
  • Train new agents in reviewing test
  • Assist on answering questions from all agents
  • FedEx issuing, processing, and following up on FedEx call tags
  • FedEx Claims
  • FedEx Investigations
  • Clean and Prepare New Agents Desks
  • Distribute New Catalogs
  • Process Better Business Bureau complaints
  • Process Wal-Mart complaints
  • In charge of QC Inspection


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Job Tags

Work at office, Local area,

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