JD:
Candidate with 6-8 years of experience and worked on network environment which includes Cisco Routers & switches.
CCNA/CCNP; CCIP will be added Advantage
Knowledge on MPLS , BGP, EIGRP, OSPF.
Ready to work on different technologies
Excellent on verbal and written English communication
Excellent Customer handling skills
Candidate should be open for 24*7 environments.
Job Description
Problem Management on- Routing, Switching, Firewalls , VPN , Nortel Contivity etc.
Escalation Handling
Customer Handling and Status update.
Interaction and coordination with Client's Technical teams.
Root cause Analysis.
Process definition and design.
Manage an offshore team
Report generation
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