2 days ago Be among the first 25 applicants Benefits 401(k) 401(k) matching Company parties Dental insurance Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Summary Ready to be our Guest Services and Reservations Agent, providing top-notch service and flawlessly handling reservations? As our ideal candidate, you will need to have impeccable organizational skills and a task-oriented mindset. You must always conduct yourself professionally with active listening skills to ensure our guests are heard and the best accommodations in our portfolio are booked to meet their needs. To do this effectively, it will be important for you to acquire a deep knowledge of the properties we provide, along with their amenities and the surrounding areas, to help our guests make the most informed decision. Although not required, having experience in reservations, hospitality, or customer service is definitely highly recommended. It’s also crucial that you're comfortable using a computer, and it would be great if you’re familiar with platforms like LiveRez, Breezeway, and Airbnb or similar booking systems. This way, you'll be able to hit the ground running! Responsibilities Perform meticulous data entry, make reservations, answer inquiries, and keep accurate files. Respond promptly to incoming calls and address guest inquiries through diverse channels – phone, guest messaging, OTAs, & email. Consistently demonstrate positive and professional rapport with guests regardless of any issues that may arise. Learn and demonstrate in-depth knowledge of our properties, including their locales, communities, amenities, services, and pricing. Uphold company policies, rules, and procedures diligently. Embrace any other duties as assigned, contributing to our operations running smoothly. Qualifications Organized, task-orientated, & professional - all while providing accurate and efficient customer service to potential and current guests Excellent verbal and written communication skills Standard computer knowledge and typing skills are a must Able to take direction from management and feel confident in making decisions Flexible work from home options available. Seniority level Entry level Employment type Full-time Job function Other Industries Hospitality Referrals increase your chances of interviewing at Southern Holiday Homes by 2x Get notified about new Reservations Agent jobs in Santa Rosa Beach, FL. #J-18808-Ljbffr Southern Holiday Homes
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Job Description Job Description Life is short. Work somewhere AWESOME! Picture this...35 gorgeous acres, 2 natural ponds, a stunning farmhouse and all the cuddly animals you could ever want! Remington Pet Ranch is looking for a Pet Caregiver for their one of ...