Job Description

Job Description

Job Description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY ! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently searching for a Full-Time Career Coach at our Calumet office.

SALARY: The average starting salary for this position will fall in the range of $44,500 and $49,250 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

• Facilitate employment assessments and possible Test of Adult Basic Education (TABE) testing.
• Provide employment guidance and creates individual employment plans that outlines participant's employment objectives.
• Assist with employment readiness training and job search assistance to help clients become job ready.
• Provide work support, referrals, and monitor retention of employment placements at the 30, 60, 90 and 180 days.
• Employer contact as needed to address any barriers or concerns and support client with potential advancement opportunities.
• Handles emergency and crisis situations with participants.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• With supervisory approval, authorizes limited amounts of financial assistance to clients.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Other duties as assigned by supervisor.

QUALIFICATIONS:

• High School Diploma or equivalent education with six years of training or demonstrated experience in providing workforce development/case management services for at-risk populations.
• Certified Workforce Development Professional Certificate preferred or must secure it within 1 year of employment.
• Works effectively with diverse staff and service populations.
• Accountable for providing exceptional customer service.
• Must have exceptional organizational skills.
• Knowledge of Excel to track economic self-sufficiency data.
• May be required to work one Saturday and at least one late night a month.
• May be required to transport clients.
• Demonstrated experience coaching and goal setting.
• Bachelor’s degree in human resources management, Business, Communications, or a related field with three years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, preferred.
• Bilingual preferred.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screenings and background checks.

TRAVEL/TRANSPORTATION REQUIREMENTS:

• Driving for work required with a personally owned vehicle. Travel between sites required.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. The employee may occasionally lift and/or move up to 25 pounds

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here !

Some highlights include:

• Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

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